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Acadia SUP has a strict cancellation policy. Any changes to your reservation must be made by 6pm the day before your rental. No refunds are given for changes or cancellations made after 6pm. No exceptions will be made. We will offer you a chance to reschedule or a refund on the day of your reservation, if in our judgement, weather conditions make it unsafe or exceptionally unpleasant. Please plan accordingly if you think your plans will change or the weather forecast is not going to cooperate with your paddling or cycling goals for the day.
You are welcome to arrive a few minutes before your rental time to fill out paperwork, waivers, and get loaded. Full-day and multi-day rentals are available starting at 9am (10am in the shoulder season) and will be held for you all day regardless of the time you come to get them.
Paddle Boards: are due back 30 minutes before closing. Overdue rentals will be charged an $8/hour late fee. Last-minute rental extensions are often possible, but you must still call to check.
E-Bikes: are due back by 5pm. Because we must service and charge the bikes each day there is a $45 late charge for all bikes returned after 5pm.
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Paddle Board Rentals:
A tough durable stand up paddle board from Glide SUP, a high quality Werner paddle, a PFD, a safety leash, a set of pads/straps to put the boards on your vehicle, a free orientation to proper use of the equipment, and a map with recommended paddling spots.
We do have a 2-3 boards per vehicle limit. In some instances a truck or vehicle with a proper rack may fit up to 4 boards. Please call to discuss your options if you are looking to transport more than 2-3 boards or are worried about your type of vehicle.
E-Bike Rentals:
Rentals come with a fully charged bike, helmet, lock, and map of the trails with suggested routes. We do not offer delivery or bike transport so they will need to be ridden from the shop.
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Paddleboards:
You must be at least 18 years old to rent a paddle board. All renters are required to sign a waiver and fill out a float plan with our staff.
For safety and liability reasons, it is generally intended that you will take your rental to one of the local lakes. Reasons for this include but are not limited to: colder water temperatures, large tides, greater exposure to wind or waves, unpredictable fog, and potential boat traffic. Renters wishing to paddle in tidal water should be prepared to have a conversation with our staff about their experience and ability level.
We reserve the right to limit where you may paddle based on our assessment of your ability and daily wind and/or weather conditions. We do not offer refunds on rentals if we determine that where you plan to paddle is not appropriate to your ability level or the days weather conditions. Please keep your expectations flexible and remember that at the end of the day you are ultimately responsible for your own safety.
E-Bikes:
You must be at least 18 years old to rent an e-bike. All renters are required to sign a waiver. All renters agree to adhere to posted National Park regulations, speed limits, and local traffic laws.
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For an additional fee and with an advance reservation, drop-off and pick-up is available most evenings between 6-9pm in the Mount Desert Island area for multi-day and weekly rentals. We cannot provide delivery for half-day or full-day rentals. Please call to set up a delivery.
For your convenience, early pick-up (after 6:30pm the day before for 9am morning rentals) or next day return (by 8:30 am the following day for evening, full-day, and multi-day rentals) is available for an additional charge with an advance reservation. Please call if you would like to schedule one of these options with us.
We do not offer delivery, late pickup or early delivery for E-bikes.
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Maine State Law and US Coast Guard Regulations classify paddleboards as a vessel require that you have a personal flotation device for each person on your board.
We ask that all renters assume responsibility for their safety and for insurance and liability reasons, all customers on are asked TO WEAR their US Coast Guard approved personal flotation device at all times while on the water or wear their helmet at all times why engaging in cycling activities.
A National Park Pass is required if launching or biking inside Acadia National Park. A pass can be purchased at many locations or online at recreation.gov
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The following lakes and beaches do not allow paddle boarding because they are used for drinking water supply:
- Eagle Lake
- Jordan Pond
- Upper Haddlock
- Lower Haddlock
- Sand Beach from 6/15-9/8
- Echo Lake Beach from 6/15-9/8)
Please do not take your rental board to restricted areas. We reserve the right to limit where you may paddle based on your experience, wind, and weather conditions.
